Sonos arc sound cutting out lg tv I thought eARC capability was the newest technology; however, it seems something isn’t connecting properly between the TV and Sonos Arc. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Jun 28, 2020 · I have a sonos ARC and sound keeps cutting out for 1-2 seconds and then picks back up. Sonos drops in and out. HDMI input audio format: Bitstream. I also tried: enabling/disabling the eArc config in the TV settings and noticed that for a split second while I am doing that the sound plays and then stops. LG: I have reached out to LG regarding my TV. Furthermore, I see that the Samsung TV is continually swapping between the HDMI eARC (Sonos) and the TV sound output. The digital sound out is set to ‘pass-through’, rather than ‘Auto’. Diagnostic : 498873873 I just got an Arc a month ago , connected it via e arc on my Samsung Q80A 65 inch and all was fine until I turned off the tv and went to put it on next day and the sound from arc kept cutting in and out . This made the sound disappear. With both DirecTV and Apple TV I have started to get audio cutting out for a FRACTION of a second randomly. This problem started end of 2023. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Aug 3, 2020 · Sonos ARC and a Samsung TV setup. Reconnecting power seems to help for a while but the problem reappears at least once a day. I have it connected to an LG OLED C1. And, we know how it feels if you are listening to something and watching but the sound is not synced with the video. The HDMI cables i am using are both rated to handle Atmos content. eARC: Enabled Make sure cable is in the right hdmi port for earc also :p starting a thread for all Arc and LG OLED TV owners that have the sound cutting in and out issue. The group audio delay setting introduces a delay between your Sonos home theater product and any grouped rooms while playing TV audio. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Dec 1, 2023 · Connect via HDMI ARC or optical audio output: If your LG OLED TV has an HDMI ARC port or optical audio output, you can connect your Sonos speakers using the same steps as connecting a Sonos soundbar. It impacts all apps and normal TV. And for now it works again. Diagnostic submitted 1004133530 Then the TV was turned off via the remote and since turning it back on the speaker does not output any TV sound - music/radio can still be played via the Sonos app. What I find is that the audio cuts, normally very briefly but worst case for 1-2 seconds, every few minutes or so. The only fix I’ve discovered is if I go into my TV settings, go to audio, then change the “Surround Sound” setting. Only the Arc is affected. When i use kodi with arc and lg tv bitstream on i get stuttering sound when i use pcm no problems with sonos arc. Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. Thank god I can still return it as I just pre ordered the Bose 900. 1 for some reason. I use a 77” LG C3 OLED with my Arc Ultra setup. Works perfectly until it cuts out the sound and switches to the TV built in speakers and then it switches back to the soundbar after about 10-20 seconds. 3 (build 72240060) Hardware Version: 1. When enabled your LG TV will AUTOMATICALLY switch to any connected HDMI device when detected. When I run the LG apps through just the TV it works fine. Only power cycling the Samsung TV. I reviewed there are related topics on this forum but none seems to be helpful Sony 65A9G Android (all streaming via SONY Android)Sonos ARC, SUB Gen3 and BoostFIOS QuantaumSound never drops while watching TV via FIOS. Same issue regardless of content. However the sound keeps cutting in and out. Set up Sonos Arc from the Sonos app (only the Arc). Plug them back in but keep everything disconnected. Have only turn on the CEC feature for the sound bar for the rest of device is disable. Samsung QN93 + old ARC = no sound cut LG OLED C16 + old ARC or ARC ultra I was so f tired of the sound cut I moved the old ARC back to my living room (where I have the Samsung tv and the new ARC ultra to gameroom where I have the LG tv. Unplugging the Arc and plugging back in fixed it for about a week and then it’s back. How can I fix this issue? I have the same issue. Absoutely no input change, volume change, or app change. However, when I use the smart TV apps (Netflix, Amazon PRIME, etc. The HDMI input audio format is ‘Bitstream’. TV sees Sonos audio. Once I exit the app it restarts. I also have a PS5 connected to the TV. Beam cuts out, and TV speakers cut in for a few seconds every now and then. Been running fine till today. Hi guys, We have had our Sonos ARC for about 3 days now connected to a Samsung Q95T TV (2020) . It’s a beautiful TV that has been working flawlessly with the Arc Ultra. Jun 28, 2020 · Sub, Arc, One surrounds, Apple TV 4K, LG Nanocell Based on my tests, I get a lot of audio issues - cutting out, complete audio loss for long periods and losing Arc audio to the surrounds - but only on Netflix played via the Apple TV box. Mar 30, 2021 · On the TV, there’s a setting to turn on the eARC capability. Anything else I have it on auto. this has persisted across updates, changed cables, power cycling etc. I’ve had the Arc since release and had no problems up until a few days ago. At times the sound cuts out very infrequently (minutes apart) and other times about every 10 to 20 seconds and there is no discernible pattern on what changes this. Have a home theater with a Samsung QN65Q80BDF TV, Sonos Arc SL, Sonos 1 SL x2, Sonos Mini Sub, and a Sonos Move. Nov 16, 2020 · Hi @Scotsstu, Thank you for reaching out and welcome to the community. When I stream anything that has Atmos (Netflix, Disney+, etc. System worked fine for months then suddenly sound would cut out upon turning the TV on for seconds then come back on and off for 2-3 minutes then the sound would be fine. For example the audio will play and then after the ad in Hulu when it comes back to the show the audio is gone. I have a 5. Tried resetting the HDMI handshake by disconnecting and leaving them for 15 minutes. Another test would be to use the TV internal speakers to see if they also cut out PC audio. 1)was released to fix a ‘no sound’ issue between my tv and the Sonos Arc, but wasn’t specifically to fix the intermittent cutting out. Tried a different HDMI cable that I know works with other devices (I’ve always used the Sonos one). LG CX. Sonos is blaming LG, but why is the Arc immune to this issue and the Beam Gen 2 not? Sound cutting in and out on my Sonos Arc after playing Dolby Atmos content on Apple TV 4K I’ve had my Sonos Arc and Sub Gen 3 for about two weeks now and I’m very satisfied with the sound quality, but I’m having some very annoying issues with audio cutting in and out… I have the latest LG OLED TV, a Jun 28, 2020 · I have a sonos ARC and sound keeps cutting out for 1-2 seconds and then picks back up. Everything seemed to be working fine until Sep 8, 2024 · My TV is a Sky Glass TV I have noticed the tv software has updated and currently testing the audio setting Passthrough. 1. Aug 2, 2020 · Same issue here as well, with Apple TV sound cutting in and out on Sonos Arc after playing atmos content. Oct 23, 2021 · Try disconnecting everything from the TV, including the Arc, and unplug the Arc and TV from power for a couple of minutes. Setup on Day 2 of deliveries. So, choose accordingly, and go for it. New 80 inch Samsung. The version is 03. ARC w/amp, sub and surrounds. Sound Cutting in and out:The issue I have been having with my Sonos Arc is where the sound cuts out for about ¼ to 1/2 a second and comes right back. br. Sonos arc. I have a diagnostics dump 1001779540 which I took seconds after it happened last. It worked today, then suddenly stopped. Specifically the ERA 300 relaying tv audio specifically, it will chop/cut in and out. Go back to live TV mode and reactivate eARC. Had my Arc a week now, connected to LG C1 via eArc. Works with Atmos, but not getting any other audio. This particular option can be found on most smart TVs. Arc is Ethernet, everything else is wireless. 3 Audio In Jun 28, 2020 · I seem to have having the same issue since yesterday - just starting doing it, sound cutting in and out. I’m using the Arc via eARC output from my LG CX 55” TV with the Sonos supplied HDMI cable. Run TV Setup in the Sonos app and follow the app instructions. 7. the sound usually comes back if we change channel or turn of set top box. Mar 9, 2021 · Same here. Restoring sound is different for each service. After the Arc has been successfully connected, connect the Apple TV to Aug 2, 2020 · I am currently using Monoprice 8K cables (overkill I know). Usually, when Sonos cuts in and out there is an identifiable reason and a quick solution. 5mm headset on my controller, it also randomly makes click noises whenever instant game response enable and it always cuts out during xbox bootup logo. So this problem is pervasive, based on other’s report as well. Setup is Sonos Arc, Sub (2nd Gen) and 2 Sonos Ones. I have xbox going into tv and sound bar connected with earc I'm having same issue with my lg cx and Sonos Arc. I noticed this so far while watching on Netflix. Using HDMI ARC to tv. Can LG owners get some support? Jun 21, 2020 · Had Samsung tech support on the phone who told me the software update on my TV (version 1403. TV Connection: HDMI/eARC; I hope the guidance below helps you to resolve your issue. TV to arc via HDMI, Ethernet to the Arc, WiFi for the sub and 2 SL’s for surround. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Jul 22, 2013 · I have just got audio to work over ARC by enabling simplink on my TV. My Sonos setup for surround About My System: Sonos Arc: Living Room Status: Connected Sonos OS: S2 Version: 15. I find that PCM gives full auto switching on my tv/AV amp and correct routing of audio via arc. Samsung QN93 + old ARC = no sound cut LG OLED C16 + old ARC or ARC ultra Aug 8, 2023 · Reasons Why Sonos Keeps Cutting Out and How to Fix It. My sonos was fine for about 1 week after purchasing but now the sound will cut out periodically. On the sound menu make sure following is set: Sound out: HDMI ARC. I have a Sony XH90 TV with eARC port and I connected the HDMI to eARC port. Its really annoying and dont't know how to fix it. Samsung Q80R tv. May 7, 2020 · Hi, I can confirm that atmos does work with Xbox one x, with my LG OLED55CX and Sonos Arc. My Shield goes directly to my TV via HDMI and the Sonos Arc is connected to my LG OLED TV via the ARC port using the HDMI cable that came with the Arc. When I turn TV on again, the dysfunction repeats itself. Started up the TV and set it up. I have tried changing the output Plug the TV and Arc back in but keep them disconnected. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Oct 1, 2021 · Make sure that Digital sound out is set to Passthrough. Nov 15, 2023 · If the sound also stops on the TV, then our support team can look into this with you as resolving that may also resolve the issue with the PC. Since they we have been trying to find a solution to an ongoing issue. I’ve tried powering down both the TV and the Beam and also repeatedly used the app to connect the speaker. My diagnostic number is 1533580006. I frequently keep getting sound cutting out. I tried: unplugging the TV, the Arc, and the FireTV, and replugging them. For reference. Sub, Arc, One surrounds, Apple TV 4K, LG Nanocell Based on my tests, I get a lot of audio issues - cutting out, complete audio loss for long periods and losing Arc audio to the surrounds - but only on Netflix played via the Apple TV box. May 23, 2023 · Re-run the TV set up for Arc via the app. Sonos Arc + dual Five for surround. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Nov 21, 2020 · This mostly happens on atmos supported movies. Sound now cutting out across all services with tv. This is with a Sonos Arc and a LG NANO91ANA TV. Some details: Only devices I can test with are an Xbox One S, Xbox One X and the built-in Samsung TV Apps Sonos, Xboxes and Saumsung are prope Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. 1 HDMI cable. I got this mainly for the Super Bowl, so I could have two speakers playing audio during it. ) the audio cuts out at times. Mar 12, 2022 · I have narrowed down that the ATV4K is the reason I keep losing audio when running Dolby Atmos on my Sonos Arc. Sound cuts out if I use 3. Prime is the most cumberso Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. Aug 8, 2022 · I have exactly the same issue with the Netflix app! LG C1 + Sonos Arc + Apple TV 4k (2022 version) with latest os update 16. We suggest reaching out to the TV manufacturer for further help. My fix was when listening to Atmos I put audio out to pass through. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Mar 9, 2021 · starting a thread for all Arc and LG OLED TV owners that have the sound cutting in and out issue. AUS) Sonos Arc SL No other devices plugged in to TV HDMI plugged in to port 2 in TV (e-arc/arc port) Audio output: “HDMI Arc” with so sound options available (all greyed out on TV) My problem: Sound will stop working after 20-30 minutes. Apr 19, 2021 · 4. Nov 8, 2021 · When I back out I can start the content again in Atmos and it will work for a while until the pop and audio cut out happens again. Changing the volume up is only temporary until dropping back to the same random lower point. Make sure CEC is enabled in the TV settings. The sound stops working when going into apps and hoping around channels via our Nov 9, 2020 · Hello, just bought sonos arc last week and have already started getting sound cutting out issue. Uplugged the TV and Arc for 15 minutes. 1 to 7. → Turn on Simplink Jan 10, 2023 · Hello all, I have been encountering an issue with the sound skipping or cutting in and out randomly when watching streaming TV. 2diagnostics reference code 1031729708 The issue that 03. Recently started happening. Adjust the group audio delay. Nov 21, 2022 · Out of the blue, the sound from the LG OLED CX TV no longer gets played on the Arc. I can watching f Make sure Simplink is enabled in the TV settings. There was a post a while back about how for some content, because audio was being fed at a different frame rate as the image. Some details: Only devices I can test with are an Xbox One S, Xbox One X and the built-in Samsung TV Apps Sonos, Xboxes and Saumsung are prope Jun 18, 2020 · Sony Bravia AG9, ARC going into the Sonos Amp. Run TV Setup in the Sonos app and connect the Arc to the TV using the Sonos-supplied HDMI cable when the app instructs you to. When connecting Sonos Arc to your TV with HDMI ARC or eARC, you’ll be able to access hi-res audio formats like Dolby Atmos. Posted by u/NeitherBit680 - 6 votes and 11 comments So an Apple TV is a device that you use to watch hbomax and Disney+. Try Turning On/Off ARC/eARC. I have an lg c1 and the sound cuts out on Atmos. My Xbox is set to HDMI Audio bitstream and Dolby Atmos For Home Theater (HDMI ONLY)’ option is ticked, the TV set to pass through. LG passes atmos through to Sonos Arc (also I get atmos via Dolby TrueHD though my tv has earc) via the Xbox blu-ray app. Apr 16, 2021 · Power cycling the Arc doesn’t work. It can fix the not working issue too. Perform the TV Setup process under the Arc’s settings in the Sonos app. Nov 5, 2024 · I was so f tired of the sound cut I moved the old ARC back to my living room (where I have the Samsung tv and the new ARC ultra to gameroom where I have the LG tv. No physical changes to the system since the initial setup. If you haven’t already, I’d suggest replacing the cable between the TV and PC to see if that helps. So please check up with the Nr. 09 was supposed to fix is still causing sound cutting out for me. I’ve had my Sonos Arc for 2 months now and just this past week it started dropping the audio on apps like Netflix, Hulu and HBO Max in my Apple 4k TV. I have a new Epson smart projector with an 8k capable hdmi cable connected to the HDMI ARC from the projector to the Sonos Arc. Turn it off. I just received it in the last few weeks and the audio cutting out is driving me crazy. Jan 13, 2021 · LG Firmware 03. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Dec 12, 2020 · However, I noticed on the home theater settings that the ARC (Audio Return Channel) status on the TV is disabled. I have power cycled and made sure all have up to date software. I was so f tired of the sound cut I moved the old ARC back to my living room (where I have the Samsung tv and the new ARC ultra to gameroom where I have the LG tv. (LG 65NANO886) To reconnect i have to redo the complete setup process to obtain again sound from HDMI ARC. I only have one other device connected to my TV, a Panasonic DVD player but 98% of the time this is left turned off. I get about 30 seconds of clear audio then nothing for 1-2 seconds and then that repeats. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Aug 2, 2020 · FYI, this is definitely not a SONOS issue. . I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. I submitted a diagnostics report to make sure there was no damage to the speakers: 43849977. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Nov 14, 2023 · Sonos Arc. 0. That fixed the audio cut out but introduced a screen black out for a couple of seconds every 10 minutes or so. I also have Sub, 1 Amp connected to a pair of in-ceiling speaker in my livingroom. You may check this article about Listening to Dolby Atmos on Sonos Arc on your TV for reference. 1/eArc) and I am experiencing the sound cutting out periodically. Previously the sound would come from instantly from Playbar as soon as picture appeared on TV. 10 and no audio dropout or lip-sync issues at all with that current build. Connected only HDMI 1 (Shield) and HDMI3 (Sonos) when the TV asked for it. Had everything installed on Wed 11/10/21 and excited about all the great things I had heard about the quality. Same on the app. The Dolby Vision works fine but audio cuts out after about 20min. 21. Sonos Era 300 x2 Surround. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an My current set up is LG C1, Apple TV 4K, Sonos Arc. I’m running the TV with the Sonos Arc, surrounds & Sub connected via HDMI-eARC. It also cuts out when adjusting the volume as well. . This is the same issue I have. Restarting TV or switching Sonos Boost networking hasn’t fixed this. When I turn the TV on, there seems to be a 5 second delay after the picture first appears before green light flashes on the Arc and sound is heard from Arc, ie there is no sound for 5 seconds after TV Picture is visible when turning TV on. The bass and surrounds still play audio after the cut out. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Jul 30, 2024 · Hi All, I have seen many posts in here about issues with Samsung TVs and Sonos ARC in the area of eARC, Anynet+ (HDMI-CEC) and Dolby Atmos. 00. When I use my Apple TV after the systems have been off for a bit, the sound cuts in and out, and you can barely hear anything. Lg oled 77 inch cx. 2. Nvidia Shield → LG C1 Port 3 (dolby processing is off, match content is on) Sonos Arc → LG C1 Port 2 eArc enabled and passthrough bitstream. I was able to replicate the issue while the tech was there and he ended up replacing my Oct 21, 2020 · I have been having trouble with my Sonos Arc. IN MY CASE THE PROBLEM IS WITH THE NETFLIX APP ON AN APPLE TV BOX. Here is my diagnostics number 103248445. Any updates form Sonos? Or fixes? Mar 15, 2024 · LG 65” OLED (OLED65C3AUA. Especially the TVs that have a “One Connect Box” like The Frame or the High End ones like my brand new Samsung S95C 77 Inch. 09tvOS 14. there’s a thread with Samsung TV owners that had the issue resolved with the latest update released on 3/9. I have to close all apps and then restart the There may have been a recent tv upgrade, but when I turn on the tv I get audio for a moment and then the screen goes black and comes back with Dolby Vision in the top right corner and the audio is lost. Previously I had a Playbar connected through optical. I’m using the HDMI that came in the box could that be the problem? Dec 8, 2020 · I switched inputs to my cable box and the sound was now coming through the Arc. About your question on losing CEC/ARC connection on this Samsung Q90T TV, We have an ongoing issue, and we are still waiting for a fix from our team regarding this concern. 6. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Apr 29, 2023 · Sonos Arc is connected to the eARC port on the Samsung with the HDMI cable that came with the Arc. I use a Panasonic UB820 Blu-ray player, an Apple TV 4K, and a Roku Ultra with the TV with no issues. If you have anything that says Audio sync in settings. I ended up returning the Beam Gen 2 and bought a Sonos Arc. Mar 9, 2021 · I have the slightly older LG C9 OLED running on LG firmware v05. The sound from the tv will play for around 5 seconds and then cut out for around 1 second, play for 5, out for 1, on and on. Jan 8, 2022 · My beam is connected to my TV (a Samsung 49Q80T) via the Sonos supplied HDMI cable. I have a new tv Samsung QLED to go along Jun 23, 2023 · I tried every solution including a fiber 2. Unplugged the HDMI ARC to the Sonos and you’ll see the the LG tv does the same audio stuttering. Can LG owners get some support? Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. After the Arc has been successfully connected, connect any other devices to the TV. 8. I tried another hdmi cable, same issue. I’ve checked my settings and confirmed HDMI ARC is selected and CEC is on. When I switched back to the Xbox, the sound worked again. ATT Fiber Router in Passthrough mode to Asus RT-AX88U and a PiHole. LG OLD65 2019. This is an LG tv and Apple TV issue. When my wife is watching tv, she just shuts off the power instead of exiting the apps and closing them. This reduces the chance of audio issues occurring when your Sonos products are playing TV audio in a group and I have a 75” Samsung smart tv with a E-Arc port after Install the audio keep cutting out every 20 seconds checked the tv setting and audio set on auto and keeps switching back and forth tv audio out to external speakers out. these settings are on my TV. Come to find out today, after about 6 calls with support, that it’s a well known issue with the engineers. To Enable ARC on LG TVs: Sound menu→ Select Audio Out (Optical/HDMI ARC). Nov 16, 2021 · Using the Sonos provided HDMI cable from my TV(ARC line) to the Sonos Soundbar. No cut outs anymore with the Arc. Will update if this fixes it re Passthrough. setup: Apple TV 4K. On the TV i set audio output to AUTO and eARC to Auto. 09. Also, make sure that Simplink(hdmi-arc) is active in the Connection/device connection settings options. 1 setup with the Arc, 2 One SL’s and a Gen 3 sub. Only want the Amp running when watching movies etc, so normal viewing through the TV audio. So I rebooted tv and arc. And set your TV to these settings: Aug 2, 2020 · Sound cutting in and out on my Sonos Arc after playing Dolby Atmos content on Apple TV 4K I’ve had my Sonos Arc and Sub Gen 3 for about two weeks now and I’m very satisfied with the sound quality, but I’m having some very annoying issues with audio cutting in and out… I have the latest LG OLED TV, a LG GX (same as the CX, just wall I have the Sonos Arc (and gen 3 sub and dual SL rears) connected to an LG OLED C9 via eARC and HDMI 8K 2. === Disabling Sound Output to your SONOS Arc Sound Bar From your LG TV settings… DISABLE HDMI-CEC (also known as SIMPLINK) switch. So I know it's the ATV4K box itself. I found some official tips on the LG community support forum that advised setting the sound to pass through and ensuring eARC is on. Stopping earc temporarily fixes it. Nov 13, 2020 · I got the new LG 65CX tv and sonos arc sound bar last July I’m having issues sometimes of losing sound from my sonos arc when I change over the channels on my sky Q box or even when I watch Netflix or the RTÉ player, the sound will eventually come back after 30 seconds or even longer sometimes, I ha I have my XsX connected to a LG CX with a Sonos Arc sound bar. I have a sonos arc connected to lg tv (55eg910t) and the sound keeps cutting out. It seems that the TV is trying to play through the Arc but no sound is playing so it swaps back to the TV speakers for a few seconds and then tries again. When the app instructs you, connect the Arc to the TV’s HDMI ARC port using the Sonos-supplied HDMI cable. 8-2. When the app instructs you, connect the Arc to the TV’s HDMI ARC/eARC port using the Sonos-supplied HDMI cable. Additional settings: DTV Audio Setting: Auto. 1 cable and hard wired Cat7 Ethernet (Orbi WiFi 6 system). Sonos Sub x2. Increasing volume on tv is only temporary until it auto adjust to a lower point. Make sure Bravia Sync (CEC) is enabled on the TV. Samsung QN93 + old ARC = no sound cut LG OLED C16 + old ARC or ARC ultra Jun 21, 2020 · I have experienced sound cutting out from both the Xboxes as well as the built-in Samsung TV Apps (only tested the Netflix app) . Morten Sep 21, 2018 · SONOS Arc Sound Bar. Sound drops randomly when using any streaming service, Prime and Britbox are the worst. Next time I turn on tv, I get no sound from any apps or the native Apple Home Screen. Don’t want to keep doing that. 2 Series ID: A100 IP Address: 10. Digital sound out: pass through. Still drops. Jan 6, 2024 · Sound cutting out for a split second. Hi My Sonos ARC has recently started losing connection to my LG TV every time I turn off/on the tv. 3Sonos 12. ) the sound cuts in and out frequently (1 second cutout every 30-45 seconds). If i unplug the hdmi and use the TV audio no problems. However, when I turn on the eARC capability, the sound through the Sonos Arc cuts out every few seconds and comes back on within a second or two. The only two boxes I have hooked up to my TV is an Apple TV 4K and a PS4 Pro, but I I have a LG soundbar connected to my C2 Oled via HDMI ARC. But not sure it lasts. Make sure Anynet+ is enabled on the TV. 1292602452. Jan 16, 2017 · Right now, I have the TV going into the receiver via ARC (audio return channel). But the moderator post‘s only described this as a way to reduce the delay—not eliminate it. When I change the audio setting on the TV to be TV audio, it briefly flips to over, the Sonos Amp goes green as if on mute, coupleof seconds later the audio flips back and starts coming out of the Amp again. Reply reply More replies Top 1% Rank by size Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM an Jan 24, 2025 · There are too many Samsung TV owners who have reported audio cutting out with the Arc Ultra. I also have a blueray hooked up to hdmi port1 Jan 22, 2024 · Plug everything back in but keep everything disconnected. Many thanks, Robert. Apple TV 4K. When the app instructs you to, connect the Arc Sep 16, 2023 · Finally, power on the smart TV & then the audio system too. I set Input Signal Plus to ON for HDMI 1 and 3. Sonos Arc, sub, two Play:1 all connected through my LG CX and Apple TV 4k. Simply connect the appropriate cable from the TV to the Sonos speaker’s corresponding input. I have Wi-Fi extenders meshed throughout my home. Mar 7, 2022 · On the LG TV press and hold the configuration button. Jan 23, 2024 · I’m having same problem with my Sono Arc and Samsung TV (QA75Q70AAWXZW), audio cuts out every few minutes for 1-2 seconds. It’s just that so many people have this LG CX, Apple TV and Sonos combo that people naturally blame the speaker system. Jan 20, 2023 · But, there is some news that the Sonos Arc Sound Lags which is making the user entertainment experience bad due to the audio cutting and syncing properly. Searched the net found a lot of similar issues with Samsung and other brands . Jun 16, 2020 · Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. 1 I found 2 workarounds, if an Apple engineer gets to reads this it would be really time to fix it: 1) Switching to Sonos Arc as temporary audio out fixes the issue. Whenever I stream music or play xbox, I have no issues. About once per day when we turn the tv on the sound will be cutting in and out constantly from the sound bar, we will get about one second of sound then nothing for about 5-10 seconds then sound again rinse repeat. Can LG owners get some support? Sep 10, 2022 · Hi - experiencing audio switching between my ARC connected LG TV and my Beam. Sonos is not immune to problems, and sound cutting in and out is one of these. Twice already I have had sound drop out and only got it back by changing the sound input on the TV away from Arc connection and then back to it. This happens roughly 2 times a day just randomly. starting a thread for all Arc and LG OLED TV owners that have the sound cutting in and out issue. When the Arc has been successfully connected, connect the Nvidia Shield to the TV. 5. Occasionally the sound (Internal TV apps as well as external devices) starts to drop-out for 1 second, every 10-15 seconds. Let us set it as permanent audio out, really simple Just an FYI for anybody that was having issues after having played Dolby Atmos content on an Apple TV 4K + LG CX in which the audio would start to cut in and out about every second, LG has finally released a TvOS firmware update that has fixed this annoying issue. I don’t know why this just started up. Make sure to set the ARC/eARC or the TV Audio Input Mode of the Sonos Arc (audio system) to Turn On or Auto mode. If I leave it on pass through the arc converts 5. But Tuesday it stopped all together. This confused me as Sonos told me that there was a specific update being rolled out to fix this particular issue. 27. Sonos systems are a fun and convenient way to listen to music, and that’s why these speakers continue to grow in popularity. Alrea Jun 21, 2020 · So I recently picked up the Sonos Arc + Sub and a Samsung Q90T TV (which has HDMI 2. Jun 21, 2020 · So I recently picked up the Sonos Arc + Sub and a Samsung Q90T TV (which has HDMI 2. My cable box is feeding through the receiver (also via HDMI), and the sound has no issues whatsoever. Used Sonos’ recommended audio settings on the TV: TV settings: Aug 2, 2020 · I’ve had my Sonos Arc and Sub Gen 3 for about two weeks now and I’m very satisfied with the sound quality, but I’m having some very annoying issues with audio cutting in and out… I have the latest LG OLED TV, a LG GX (same as the CX, just wall mounted). Jun 28, 2020 · I have a sonos ARC and sound keeps cutting out for 1-2 seconds and then picks back up. so I know the Xboxes aren't the issue. Guess what, the sound is Christal clear now on both TV's Conclusion: Samsung QN93 + ARC ultra = sound cut. igqnl bumdi pzdol vqscy pjl krzr kbbg fadgx dgxpg pift qrqcku numf lcdou zcl jsrc