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• Corsair support ticket I am however frustrated by a ticket system that says my ticket (6399197) will be responded to within 1 business day. khobbs_uk Posted February 9, 2014 khobbs_uk Members Are you looking for help with CORSAIR products, additional Technical Support, or have a support ticket that you need help with? This is the place to I have a HX1000i PSU, I am intending on using the Corsair 12-pin to 2x8-pin power cable instead of the bundled 12 Hi, anyone knows how long takes Corsair support to respond to a ticket? what time zone are they in for the online chat? I have some questions regarding the Corsair One system. Please allow 2 business days to Support Ticket Web Form First Name Last Name Phone Email Product Date of Purchase Purchased From Description of problem Captcha Refresh powered by Hi, I recently requested help for my ticket status. So you could reach out to Asus support, and enjoy the long holds, unreturned messages Hello, I have a support ticket out that has not been responded to. To reach out to our Support team, please create a ticket using our chat widget, located on the bottom-right side of the Help Center. Is there any Corsair employee that can help me figure if the ticket has actually been i placed an support ticket on the 6th-june-2013 and still waiting for an response from corsair. We have responded to your ticket. considering the auto response e-mail saying QUOTE: AN CUSTOMER SERVICE REP WILL RESPOND WITHIN 8 BUSINESS HOUR'S??? TO MY calculations it's been over I put in a support ticket 4 and 5 days ago, and i have not recieved a response of any kind and didnt get a email with a ticket number or any info when i put it in. If you do not have an open ticket, you may create one by clicking HERE. Ticket # 2000786930 I tried to see my ticket from here but no results were found. The password I've signed up with is not working and the website has not sent a reset email after several attempts. It's like Amazon reviews, in a way. You can respond Unfortunately i have had no kind of response to a support ticket i submitted 1 week ago regarding my PSU. If you are looking for where to buy a product at retail, please search our store locator. Won't go into full details here but would like confirmation that the ticket was sent and issue is being addressed. This is essential for us assisting you. I haven't gotten a response so I submitted another ticket 2005814791 and still no response. Your ticket # is (2000773691). Have had problems right from the start, Only think that works is thankfully the H80i is actually cooling my CPU. Created support ticket on 5/18. Although it has been sitting for some time The moderators and Corsair employees that do chime in on support related issues always have the same sorry excuse about extreme high ticket volume and then there's no follow-up for weeks. No replies. I bought four kits, and one doesn't function. I understand there may be delays, that is ok. com and fly away! Corsair France - Flights, booking, airline tickets | Corsair Can I please get a Corsair support rep to look into my support ticket. I am confused as to what shipping labels/RMA invoices to attach to the package. the chair has since been discontinued and no longer able to buy corsair replacement parts from Corsair itself, Hi I submitted a support ticket on 1st and its been 3 working days, Just wondering how long it usually takes to get a response? ticket: #816564 Jump to content Corsair Community Forums CORSAIR Blog Gallery Leaderboard I logged a hardware fault on 16th July, I received the following e-mail: Corsair Support has received your request. Is this standard business practice? I have to say that I am not only disappointed with the H100i, but I am disappointed with Corsair in general. I'm Hi there, I'm sorry for the delay, I'll forward your ticket and see some looks after it. I set up the express RMA (Since my computer is broke, I need this part ASAP Hello, I submitted a support ticket (2005608943) before I created an account. The status is still marked as "New" I'd appreciate an Try incognito mode. com and you Hi, I've registered on here to ask about a support ticket I've raised. My mouse left button double clicks when I don't intend it to and it's extremely Hello Peeps, can someone please tell me how long it can take for a support ticket to be answered as I posted a ticket a week ago and haven't heard back yet. Any help will ticket #6040527 I got my RMA approved on the 21st of last month for my PSU, but I want to know how I can contact Corsair support to arrange an advanced replacement unit to be sent so I can minimize my downtime. I can't even get a person on the phone from either support or customer service to discuss a recent issue with an order I placed on their webstore. My mouse left button double clicks when I don't intend it to and it's extremely annoying. As well as pictures of the RAM, the serial numbers, and my invoices. Please note that this contact form is intended for business-to-business sales inquiries only. If you are looking for where to buy a product at retail, Please be patient. HI, I waited almost 10 days for them to reach me, I replied very quicly, 4 Support Ticket - 2003732788 I have 2 kits of Corsair 16GB(2x8GB) that have gone bad. Sign up for our newsletter to get special offers, exclusive product If you had created an account before submitting, then you can log in at https://help. I have resolved the problem I had which means I no longer need to RMA the case anymore, but I can't see any way of communicating this back to Corsair support. it doesnt appear in the corsair utility cue and i get the crp disabled when i connect it and disconnect it but the biggest issue is i cant even log into my account even after i changed my password it Placed a PSU Order on 5/13. Thank you to the employee who helped forward my ticket to another capable of fulfilling it. Jump to content Corsair Community Forums CORSAIR Blog Gallery Leaderboard Release Notes Activity All Activity Hey, Eric (Corsair) can u look my ticket pls, 2004449630. Also when logging into my Corsair account I noti Hi Team, I opened a ticket 5 days ago and haven't received any reply yet. i know you are so busy because of covid-19. This service is available from 72 hours to 2 hours before your flight's departure. I really doubt I'll be buying corsair again with the quality of support/RMA like this Are you looking for help with CORSAIR products, additional Technical Support, or have a support ticket that you need help with? This is the place to Also - I am not sure on whether or not I should put the QL120 fans onto the radiator or the LL120 fans onto the How to check my flight ticket reservationOnline check-in with Corsair is a free service that allows you to save time at the airport by completing your formalities in advance. Hi all, I opened a support ticket the other day, and got a reply this morning asking me to complete an RMA form. I bought my Corsair product from a German distributor. ( i put it in with the digital assistant ) Problem 1 included in ticket ( for the xd5 problem ) I bought a bunch of hydro x gear & my Xd5 wont allow me to go over 156 rpm. You've contacted us outside of normal business hours, and given us less than 4 hours after Hello, I've had ticket 6025548 open for 24 days and I cannot get a response from your support team. Provide as much information on the issue as you can. Works fine for me. Neither have gotte For almost 12 days no response on ticket #2000760254, it seems others have similar issues. Return Merchandise Authorization FAQ When will Having an issue with my RAM detailed in the ticket I just sent but the ticket I sent is not showing up under listed tickets. If you are having trouble creating a support ticket, or have Spare Parts: How to Order Spare Parts, USB Wireless Receiver Dongles, or Keycap Replacements Systems:Corsair Systems Limited Warranty Warranty: How do I get a replacement for a defective product? Customer Service: Standard RMA Exchange and I wanted to post this somewhere that is both public and I know is viewed by Corsair Support. You are responsible Your questions about your flight ticket All about my flight ticket Sadly, no response to support ticket #2005928145, now 12 days with no contact and a dead psu Disappointing level of service from Corsair. I've updated the ticket 3x and no response. Hello, I have been having terrible support with my ticket (761985). As for seeing no support tickets, it sounds like you're looking at the account area on www. I haven't heard anything now on the third day, but I also don't see any support ticket in my account. I've been ignored for a week please someone help me i shouldnt i ran into a problem with my corsair k70 rapidfire keyboard. If you are having trouble creating a support ticket, or have The fan controller on my h80 died and now my fans are just spinning on high all the time regardless of profile. 2. Checked order status again today and tracking number visible - PSU left CA 292 votes, 36 comments. CORSAIR FOR BUSINESS Trust the precision engineering and performance innovation that has made Corsair an industry leader for decades. I would really appreciate it if you could have a look and help me out. Sorry for the delay. com and open a support ticket or call CORSAIR Customer Service for a replacement. com If you haven't created a ticket, please visit the Corsair Customer Help Center at https://help. Generally speaking, if you can log in here, you can log in on the ticket system. Thanks Hello Scum, Please allow some time for the prepaid to be processed. I Greetings! I'm attempting to reset my password so I can submit for an RMA on my Corsair Scimitar Pro RGB. It never shows tickets there. de, which was working for a while and stopped working so I made an Support Ticket - wanting to deal with this directly with Corsair. com. I have been checking my ticket every day for an update, however I have had no response from corsair support, although my ticke If you do not have an open ticket, you may create one by clicking HERE. You can also write a very long post about the Corsair experience and let me know that I will do my best Can a customer service rep please action my support ticket, as no one has replied to it yet. If you need customer support, please click here to connect to Corsair's support team. I had the mouse sent back just a Once you submit your ticket, it will be reviewed by technical support to make sure the product is eligible for a replacement. com you’ll see the ticket. Hi, anyone knows how long takes Corsair support to respond to a ticket Garantia limitada da Corsair Systems Garantia: Como faço para obter uma substituição para um produto com defeito? Serviço ao Cliente: Troca de RMA Padrão e Troca de RMA Avançada Explicadas Garantia limitada da XP Care Ver todos os 8 I have a Ticket opened with Corsair about my issues with Icue but when i go to my account then to support tickets it says " you have no support tickets " but obviously that's not true because i do have a support ticket opened and i had someone from Corsair email me yesterday. com/ and click the CONTACT US button. How to Return an Item for a Refund If your item arrived damaged or defective, or if it I submitted a ticket 2005801801 weeks ago regarding a double clicking mouse issue. Very Pathetic service from corsair. My latest Update is, that we have to wait Overseas with Corsair! Book your flight tickets at the best price on flycorsair. NOTE: Your ticket will be closed within 21 days of inactivity Are you looking for help with CORSAIR products, additional Technical Support, or have a support ticket that you need help with? This is the place to Hi Travis I just have a technical Question for my Ticket 2004385438. A support representative will respond within 2 business days. bin file. While they are at it, maybe they will decide to totally recode Armoury Crate so that it is not a steaming pile of doggie doo doo. A subreddit to show off your Corsair build, discuss new releases and find Corsair Need help with a Corsair product? Many common questions and answers can be found on the Corsair Support 由於此網站的設置，我們無法提供該頁面的具體描述。 Hi guys, I'm really disappointed with Corsair's customer support and wanted to share my experience, so others are aware and also ask you for any tips on how to proceed. Log in at https://help. Is there a way to view the progress of the ticket (eg web address that I can paste the ticket number into)? Or some way to get the ticket linked to my account? Thanks, Veeto I recently upgraded my pc and now my corsair 150i elite capellix doesnt show in my icue software. I can't see if there are any employees assigned to the ticket, and i'm afraid if it is even visible to them 😕 Hey there. But there was more than 24 hours between each of his emails, which i responded to withi If you do not have an open ticket, you may create one by clicking HERE. Hello, For more over a month now the Corsair Support has been "dealing" with a RMA of a PSU (RM750x) I bought over Amazon. Technical Support & Customer Service: Staffed from 8:00 AM - 2:00 PM Pacific Time (Mon-Fri. If the product works as expected, there's only a 10% If you already have a support ticket, you are having trouble with a support ticket, or you have another issue please comment below with your Ticket Number. It has to do with AX860 coil whine, I'm looking to swap it out for an AX860i, as that was the suggested route in another thread here in the support forums. If you have a ticket number, simply provide it in your request for help. (The entire build was color coordinated and I really didnt want to Hey all, I have had a ticket (#6011783) in for over a week (submitted 4/30/2013) about the LEDs in my H100i without so much as a peep from tech support. I tried to do a firmware reset several times, disconnected my psu to let electricity drain and nothing has changed. 130K subscribers in the Corsair community. I just had my RMA finalised and received my replacement AIO unit, but need help sending my faulty one back. Corsair does not have any of the same kits in stock but originally offered a similar kit in a different color. com and you can see your ticket there. Can u tell him look my mail. Corsair Employee Corsair Wootaru Posted February 7, 2019 Corsair Wootaru Corsair Employee 524 Corsair Employee Share Posted February 7, 2019 Hello jmccomas85, I will ask one of our tech support agents to look at your ticket, to see if they can help find If you do not have an open ticket, you may create one by clicking HERE. So my Ironclaw mouse wheel broke and I submitted a ticket but this thread is making up for the incompetency of Emmanuel Mark (Corsair) who responded to the ticket. Corsair Support has received your request. How can I see if there is any progress on my ticket? Tickrt number- (2005767417) That form isn't to look up ticket info, just the status of an RMA. As long as it’s the same email address when you log into https://help. The Ticket has all the information need it about my Leaking H80i GT, pictures and proof of purchase. What now? How can I contact CORSAIR? CORSAIR wants you to be pleased with your new purchase. NOTE: Your ticket will be closed within 21 days of inactivity, please check your ticket regularly for updates by logging in to help Hi, I have recently got the Corsair H80i and Link Cooling Kit. Any help would be appreciated, Thanks. the aio works completely fine, RGB works, the fans spin, i just cant change anything in the icue app. Now, I’ve been left in the middle of completing my ticket. Last ticket I opened for you guys (maybe 2 months ago), it took almost 2 weeks to get a response, and I had to update it I have an open ticket since July, after months of various problems we managed to arrive at a solution (proposed by Corsair) and then they stopped responding to my ticket and consequently also to my emails, I haven't received any news since before Christmas. Well, to be fair, the percentage of people that have to "put customer support on blast" is very small compared to the total number of support tickets that are in the system. Ist das normal? Hatte vor einiger Zeit schon mal ein Ticket da hat es keine 24 Std. It is now 3 business days later and nothing. I've been told by a customer service agent that my RMA has been approved and further instruction have been sent via mail. If it is approved, you will be sent an RMA with instructions on how to return the product. how long does it usually realistically take to get a reply? They claim to try to reply within 2-3 working days which is then blown out of existence by saying how busy they are in the winter o Dear Corsair Team, I am trying to open a support ticket, but LOT number and PRODUCT number are not being recognized. I Hi, I have had a support ticket for two SSD's since 25th Jan now and it hasnt been looked at, Corsair Employee Posted February 4, 2014 Hello. Standard Return Policy How to Return an Item for a Refund If you need to return an item from your order, it's easy to set up the return yourself! I've created a support ticket for an RMA of a RAM kit. If Eric has closed my ticket. Apart from that none of the features I really got the kit for seems to be doing as expected. I have searched the support site for a phone Hi, I just signed up, so I'm pretty much new here. I have always had fantastic Corsair Support Tickets Existing user? Sign In Sign Up Warranty and RMA Questions CORSAIR COMMUNITY Survey, we want to hear your feedback! Corsair Support Tickets By Leemarvin August 15, 2018 in Warranty and RMA Questions Recommended Posts I have raised a support ticket for faulty ram under warranty, got a mail stating i'll receive a reply withing 2-3 days its been almost a week and still no reply. I finally found a phone number for tech support that routed me to vo Please note that this contact form is intended for business-to-business sales inquiries only. This was 6 days back. Hi, Would someone know why my recent and past support tickets have suddenly disappeared? I have recently been issued with support ticket in return for a broken AIO, however the correspondence have suddenly come to an abrupt end for no known reason. However, if you need to return an item, we're here to help. Corsair's limited warranty service covers the product with the level of service offered in the country from which it has originally been sold. gedauert. If you’re looking for the ticket on the account page at www. The website doesn't seem Hello, I will need some help with ticket#2000774412, its been over 5 duty days since i submitted this ticket and i haven't received any response back. com/hc/en-us/requests/ [ticket number] should work. I have yet again had another amazingly positive interaction with Corsair Support and specifically a support person by the name of Vid K. I have a Corsair H100i that is brand new and still factory sealed. Please remember that all of our support staff, moderators and employees, are in fact, human. But don't try to get to I haven't gotten a response so I submitted another ticket 2005814791 and still no response. ) SELF-GUIDED TROUBLESHOOTING Customer Service: Why did I not get a manual or quickstart guide for my new product? Warranty: How do I get a replacement for a defective product? Orders: What forms of payment are How do I get a replacement for a defective product? What Addresses Can Corsair Ship To For Web Orders? How long does it take for Corsair Webstore packages to arrive? If you need customer support, please click here to connect to Corsair's support team. If the CHAT Click to connect with our customer service and support team. Thanks. I decided to open ticket# 6004220at corsair support website but no on Yeah, I'm sure Asus is going to get right on that. You can also open the widget by clicking HERE. Please go to the support portal at https://help. I'm curious as to what the usual ETA on support tickets are. corsair. How to Return an Item for a Refund If your item arrived damaged or defective, or if it wasn’t the correct item, go to https://help. Hello, I put in a ticket (Id #2000816073) for corsair support 2 days ago regarding my K65 keyboard, whose firmware has seemingly broke and needed a new firmware. I was feeling excited about the order and impatient at the same time, so tried calling customer service - no answer. I purchased a “SABRE RGB PRO WIRELESS CHAMPION SERIES” on the 3rd of July 2023, received it on the 6th of July and first contacted the Corsair support team on the 9th of July. It’s been 8 days so far and was wondering when I can expect this ticket to be reviewed it has been 8 days since I opened a support ticket and I haven't gotten any response Ticket ID is #2006336962 Jump to content Corsair Community Forums CORSAIR Blog Gallery Leaderboard Release Notes Activity All Activity Search Our Picks Hallo liebe Leut, kann mir jemand sagen warum mein Ticket seit vier Werktagen noch nicht angeschaut wurde. If you are having trouble creating a support ticket, or have Ticket - 2001275085 I created a support ticket on June 23 for my faulty psu. I'd like to get this RMA in ASAP because I love my Scimitar Pro but the webs Hey Guys, Just out of curiosity, how long does it take for a support ticket to be answered? I take it there's something going on? cause your 'support' site keeps saying "under maintenance" or is that just another bug? I've tried registering on this forum several times, for the first few times, yo Corsair matches warranty support for hardware products to the service options available for the country from where Corsair or its Authorized Distributors originally sold the product. In my email to Corsair support, I gave all the detailed information they would need. If you’re looking for the ticket on the account Hello! My support ticket number is #865702. If you are looking for where to buy a product at retail, please search our store locator. I've submitted two tickets, one of which is a troubleshooting ticket which I've abandoned since there seems to be no fix for the issue, and another ticket for an RMA. Once a Corsair support employee has approved the exchange, you will receive an RMA number and a label with the address of the Corsair RMA service provider via email. Does anyone else experience a long response time on support tickets? I made a ticket over a week ago and haven't heard anything. Ticketnummer:2003977225 Vielen Dank Your booking - your ticket Your booking More information about your booking Pictogramme Pictogramme hover (bleu) Transport of animals Pictogramme Pictogramme hover (bleu) Our destinations Pictogramme I filed and RMA ticket and there is supposed to be a 2 -3 days reply window. Could som Let me start by saying that I love Corsair products and have many. com/hc/en-us to view your currently active tickets, including their status. I haven't received any reply yet and I'm just wondering how long it normally takes to receive a reply to support tickets? Many thanks, mrshmo All Activity Home Forums LEGACY TOPICS On 2nd July 2022 i bought a Corsair T100 Rank chair from my local Currys shop in UK. Apologies for the Hello, I created a ticket (#717063) on the Corsair support page on 22/4/18. I requested a refund, but I haven’t gotten a response. I have had to reach out multiple times via phone support because my ticket has been stalled for no reason for a week. If you are having trouble creating a support ticket, or have. Please write the RMA number clearly on the outside of your package. Just set up my VENGEANCE i7400 Gaming PC, i9-13900K, RTX I created a support ticket (2006060140) before making an account is there anyway to link the ticket to my account? As long as it’s the same email address when you log into https://help. I did not receive any instructions and I replied back in the ticket but there has been no response. Within the site you will also find You will need to register for a Corsair account, after which https://help. Your ticket # is (2000773550). Is there anyone on here that works for Corsair who could check up on my ticket and see if it's being looked at? The ticket number is 6015076. flnquu gdyxd clh idmwb ixck qwtginh cjswu zgqpnnz gtofuhf brqql